Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery.
How do you ensure the freshness of my order during shipping?
We use specialized insulated packaging and gel ice packs for all perishable items to maintain optimal temperature control from our kitchen to your doorstep.
Where does CAFUNĒ ship to?
Currently, we offer nationwide shipping across the continental United States. We use expedited shipping methods to ensure your food arrives as fresh as possible.
Can I return food items if I change my mind?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Are your products suitable for people with specific allergies?
Detailed ingredient lists and allergen warnings are provided on every product page. Please note that our facility processes nuts, dairy, and gluten.
How should I store my items once they arrive?
Each order includes a specific storage guide. Generally, perishable items should be refrigerated immediately, while dry goods should be kept in a cool, dark pantry.
Do you offer subscription options for regular deliveries?
Yes, we offer a 'Subscribe & Save' program where you can receive your favorite gourmet staples every 2, 4, or 6 weeks at a discounted rate.